Legal

Delete your account & data

There are two ways to do this. The first is immediate and needs no email.

In the app — takes effect immediately

Open Settings → Delete account in vivevo. This removes your entries and your sign-in account, and clears the copy cached on your device. No email needed, and nothing to wait for.

If you have a vivevo+ subscription, deleting your account does not cancel it — Google Play manages billing separately. Cancel it in the Play Store first, under Subscriptions.

By email

Use this if you cannot open the app, or if you also want accounts for other a51.io apps removed. By default, an email request deletes all accounts associated with your email address for apps published by a51.io. If you only want specific apps removed, say so in your message.

Email hi@vivevo.net from the address linked to your account.
Use the subject line DELETE ACCOUNT.
Name the app or apps if you do not want all of them deleted.

What happens next

In-app deletion is immediate. An email request is processed within up to 5 business days.
After completion, your account and data are permanently deleted.
Backups may remain securely for up to 365 days for operational reasons.
If you redeemed a promo code, a small record that the code was used — the code and the date, nothing else — is kept permanently. It is what prevents a code being redeemed twice, so it is retained deliberately. See the Privacy Policy.

Using vivevo without an account

If you never signed in, none of this applies: your entries only ever existed on your device. Uninstalling the app removes them.

Need help?

For questions, email hi@vivevo.net.